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Privacy Policy

Last updated: January 21, 2025

Introduction

Welcome to Pupty ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our AI-powered puppy potty training application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using Pupty, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when using our App, including:

  • Account Information: When you create an account, we may collect your email address and account credentials.
  • Pet Information: Information about your puppy, such as name, breed, age, and weight, which you provide to personalize the training experience.
  • Activity Logs: Records of potty activities, feeding times, and water intake that you log within the App.
  • Subscription Information: If you subscribe to premium features, we collect payment-related information through our payment processor (Apple App Store).

Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

  • Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
  • Usage Data: Information about how you use the App, including features accessed, time spent, and interaction patterns.
  • Analytics Data: Aggregated and anonymized data about App performance and user behavior to improve our services.

Information from Third-Party Services

We may receive information about you from third-party services, including:

  • Authentication Providers: If you sign in using Apple Sign In, we receive your name and email address (if you choose to share it).
  • Analytics Services: We use Firebase Analytics to understand App usage patterns.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Maintain the App: To operate and deliver the features and functionality of Pupty.
  • AI-Powered Predictions: To analyze your puppy's activity patterns and generate personalized potty time predictions using artificial intelligence.
  • Personalization: To customize your experience based on your puppy's profile and activity history.
  • Notifications: To send you reminders and alerts based on predicted potty times (with your permission).
  • Improvements: To analyze usage patterns and improve our App's features and user experience.
  • Customer Support: To respond to your inquiries and provide technical support.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

AI and Machine Learning

Pupty uses artificial intelligence and machine learning to provide predictive features. Your puppy's activity data is processed to:

  • Learn your puppy's unique patterns and routines
  • Generate predictions for optimal potty times
  • Provide personalized training recommendations

AI processing is performed using Google's Gemini AI service. Data sent to AI services is used solely for generating predictions and is not retained by the AI service provider for training their models.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating the App, including:
    • Firebase (Google) for authentication and analytics
    • Google Gemini for AI predictions
    • RevenueCat for subscription management
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL
  • Secure cloud infrastructure with Firebase
  • Regular security assessments and updates
  • Access controls limiting who can access user data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us. Upon account deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-Out: Opt out of certain data collection and processing activities.
  • Notifications: Control push notification preferences through your device settings.

To exercise any of these rights, please contact us at support@puptyapp.com.

Children's Privacy

Pupty is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If we make material changes to this Privacy Policy, we will provide notice through the App or by other means.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal information includes:

  • Performance of a contract (providing App services)
  • Legitimate interests (improving our services)
  • Your consent (where required)
  • Legal obligations

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@puptyapp.com

We will respond to your inquiry within a reasonable timeframe.